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Privacy Policy

How we handle your information

What we collect, why we collect it, who can see it, and the choices you have. We have written it in plain language.

Last updated: 10 October 2026

The short version

  • We collect only what we need to run your account, leagues and auctions.
  • We do not sell your personal data, and we do not share it for advertising.
  • Other participants can see your team name, bids and results, and some pages can be seen without logging in.
  • Card and UPI details go to our payment gateway and never to us. We never ask for your card details, UPI PIN or bank login.
  • You can ask us to show, correct or delete your data at support@cricgasm.com.

On this page

  1. 1. Who we are and what this policy covers
  2. 2. Information we collect
  3. 3. Why we use your information
  4. 4. Consent and lawful use
  5. 5. Who can see your information
  6. 6. Cookies and similar technologies
  7. 7. How long we keep your information
  8. 8. How we protect your information
  9. 9. Your rights and choices
  10. 10. Children
  11. 11. Where your information is stored
  12. 12. Leagues run by organizers
  13. 13. Links to other sites
  14. 14. Changes to this policy
  15. 15. Contact and grievance officer

1. Who we are and what this policy covers

Cricgasm Auction League (“CAL”, “we”, “us”) is operated by Cricgasm Technologies, a proprietorship of Adesh Kothari, 1701 Sapphire, Regency Tower, Kavesar, Thane West, Maharashtra 400615, India. For the purposes of India’s Digital Personal Data Protection Act, 2023, Cricgasm Technologies is the Data Fiduciary for the personal data described here. This policy explains what personal data we collect when you use cal.cricgasm.com (the “Site”), including our cricket auction software for local tournaments, and how we use, share and protect it.

By creating an account or using the Site, you agree to this policy. Please read it together with our Terms and Conditions and Refund and Cancellation Policy. “Personal data” means any data about an identifiable individual.

2. Information we collect

What you give us

  • Account details: your name, email address, mobile number and password. Your password is stored in a scrambled (hashed) form that we cannot read.
  • Team and profile details: your team name, team logo or photos you upload, and any profile changes you request.
  • League details you add as an organizer: league settings, invites, team lists and player lists, which can include player names, categories, skill ratings and photos.
  • Messages: anything you send through the Contact form, by email or on WhatsApp, and messages you post in an auction room chat.
  • Payment and refund records: the amount, date, status and reference of an order or refund, and the type of payment method used. Your card, UPI or bank details are collected by our payment gateway, not by us.
  • Refund account details: only if your original payment method cannot receive a refund, the bank account details in your name that you give us to receive it. We use them only to send that refund.

What is created when you use CAL

  • Your bids, budgets, squads, nominations, replacements, auction results, points and standings. These are virtual records inside the platform and have no money value.
  • Activity records and notifications about your leagues, such as approvals, invites and reminders.

Technical information

  • Your IP address, browser and device type, the pages you view, and the date and time of your visits.
  • Cookies and similar technologies, described in section 6.

3. Why we use your information

  • To create and manage your account and to log you in securely.
  • To run leagues, auctions, nominations, scoring, standings and analytics.
  • To send service emails, such as registration and approval updates, invites, password resets, auction reminders, receipts and refund confirmations. We do not send promotional emails unless you have agreed to receive them, and you can opt out at any time.
  • To take payments, process refunds and prevent payment fraud.
  • To answer your questions and give support.
  • To keep the Site safe and fair, for example by limiting repeated requests, filtering abusive chat messages and spotting misuse, including any attempt to use CAL for betting or prizes.
  • To meet legal, tax and accounting duties.
  • To understand, in aggregate, how the Site is used so we can improve it.

We use your personal data only for these purposes. We do not use it to build advertising profiles.

4. Consent and lawful use

We process your personal data with your consent, which you give when you register and accept this policy, and where the law allows for other lawful purposes, such as meeting legal obligations. You can withdraw your consent at any time (see section 9), as easily as you gave it. If you withdraw it, we may no longer be able to provide parts of the service, and withdrawal does not affect processing that took place before it.

5. Who can see your information

Other users and visitors

CAL is a shared experience, so some of what you do is visible to others. Your team name, team logo, bids, purchased players, squad, points and chat messages can be seen by other participants. Depending on the league type and settings, auction rooms, trackers, standings and player lists can also be viewed by visitors who are not logged in. If you prefer privacy, choose a team name that does not reveal your real name.

League organizers

When you join a league, its organizer can see your name, email, mobile number and team details so they can run that league. Organizers must use this information only for that purpose.

Our service providers

We share only the data each provider needs to do its job for us:

  • Our web hosting provider, Bigrock, which stores the Site and its data on servers in India.
  • Our email delivery provider, which sends service emails on our behalf.
  • Our payment gateway, a third-party payment aggregator authorised by the Reserve Bank of India, which processes payments and refunds.
  • Google Site Kit, which connects Google Analytics and Google Search Console to the Site so we can measure visits and search performance in aggregate.
  • Google Fonts: your browser downloads our typeface from Google, so Google receives your IP address when a page loads.
  • WhatsApp (Meta), if you choose to contact us there. Those messages are handled under WhatsApp’s own terms and privacy policy.

Legal and safety reasons

We may disclose information when the law requires it, to respond to lawful requests from authorities, to protect the rights and safety of CAL and its users, or as part of a sale or restructuring of the business, in which case this policy continues to apply.

We do not sell your personal data, and we do not share it for third-party advertising.

6. Cookies and similar technologies

  • Essential: cookies that keep you logged in and protect your account. The Site cannot work properly without them.
  • Preferences: small pieces of browser storage, for example to remember that the welcome animation has already played in your session.
  • Analytics: Google Analytics, connected through Google Site Kit, sets its own cookies to measure visits in aggregate.

You can block or delete cookies in your browser settings. Blocking essential cookies may stop you from logging in. Some auctions are streamed on YouTube by organizers, and YouTube and WhatsApp apply their own cookies and policies when you use them.

7. How long we keep your information

We keep your information while your account is active and as long as needed to provide league history, results and receipts. When you ask us to delete your account, or once the purpose we collected it for is over, we delete or anonymise your personal data. The exception is information the law requires us to keep: payment, refund and tax records are kept for as long as tax and accounting laws require, even after your account is closed. Bank details given for a refund are deleted once the refund is complete and recorded. Copies in our backups are removed as the backups are replaced on a regular cycle.

8. How we protect your information

  • The Site is served over an encrypted (HTTPS) connection.
  • Passwords are stored in hashed form.
  • Access to administrative tools and personal data is limited to people who need it.
  • Card and UPI details are handled by the payment gateway and are not stored on our servers.

No system is perfectly secure. If a personal data breach affects you, we will tell you and the Data Protection Board of India as the law requires.

9. Your rights and choices

Under India’s Digital Personal Data Protection Act, 2023, you have the right to:

  • ask for a summary of the personal data we process about you, how we use it, and who we have shared it with;
  • correct, complete or update your data. You can view and request changes to your name, email and mobile number on the Edit Profile page. Some changes are reviewed by us before they take effect;
  • ask us to erase your personal data;
  • withdraw your consent;
  • have your concerns heard through our grievance process (section 15); and
  • nominate another person to exercise these rights for you if you die or cannot act.

To use any of these rights, email support@cricgasm.com from the address registered on your account. We may ask you to confirm your identity first. We aim to acknowledge your request within 24 hours and resolve it within 15 days, and in any case within the maximum period the law allows.

10. Children

CAL is for people aged 18 and over. We do not knowingly collect personal data from anyone under 18, and we may ask you to confirm your age. If you believe a child has created an account, please tell us at support@cricgasm.com and we will delete it.

11. Where your information is stored

The Site and its data are hosted with Bigrock on servers in India. Some of the providers we use, such as Google (for analytics and fonts) and our email delivery provider, may process limited data on servers outside India. We choose providers that apply appropriate security safeguards, and we follow the rules that apply to transfers of personal data outside India.

12. Leagues run by organizers

An organizer who adds information about other people, such as the names, skills, ages or photos of players, decides why and how that information is used in their league. We process it to provide the service. Organizers confirm that they have the right to add this information and, where the law requires, the person’s consent. If your information was added to a league without your consent, contact us and we will act on it.

13. Links to other sites

The Site links to services we do not control, such as WhatsApp, YouTube and our payment gateway. Their privacy practices are their own, so please read their policies.

14. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version. If we make a significant change, we will tell you by email or with a notice on the Site.

15. Contact and grievance officer

For any question, request or complaint about your personal data, please contact our Grievance Officer:

  • Name: Adesh Kothari, Founder, Cricgasm Technologies
  • Email: support@cricgasm.com
  • Phone and WhatsApp: +91 83699 79909
  • Address: 1701 Sapphire, Regency Tower, Kavesar, Thane West, Maharashtra 400615, India

We aim to acknowledge every complaint within 24 hours and resolve it within 15 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India, as provided by law. You can also reach us through the Contact page.

Questions about this policy? Write to us on the Contact page. See also our Terms and Conditions and Refund and Cancellation Policy.

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